Terms of Service

Last updated: August 29, 2026

Welcome to Fluxation. These Terms of Service ("Terms") govern your use of the Fluxation website, online store, products, and related services (collectively, the "Services").

By accessing or using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Services.

Fluxation is the trading name used for our online store.

1. Eligibility and Accounts

You must be legally capable of entering into a binding contract to purchase products from our store.

When creating an account or placing an order, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the security of your account information and for activity carried out through your account.

2. Our Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information on our website are accurate.

Product images and colors may appear differently depending on your device and screen settings.

We reserve the right to modify product descriptions, discontinue products, or limit product availability where reasonably necessary.

Nothing in these Terms limits your statutory rights relating to the conformity, safety, quality, or description of products.

3. Orders

When you place an order, you are submitting a request to purchase the products shown in your order.

We may refuse or cancel an order where there is a legitimate reason, including where a product is unavailable, there is an obvious pricing or product-description error, or we reasonably suspect fraudulent or unauthorized activity.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

Your statutory cancellation and withdrawal rights are described in our Returns & Refund Policy.

4. Prices and Payment

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change from time to time, but changes will not affect an order that has already been accepted unless required by law.

You agree to provide accurate payment and billing information.

Payment must be successfully received before an order is processed, unless otherwise agreed.

Any applicable taxes, delivery charges, or other charges will be displayed at checkout where applicable.

5. Shipping and Delivery

We will provide delivery information and estimated delivery times during the ordering process where available.

Delivery times are estimates unless a specific delivery date has been expressly agreed.

We are not responsible for delays caused by circumstances outside our reasonable control, such as carrier delays, customs procedures, severe weather, or other events beyond our reasonable control.

Nothing in these Terms limits any statutory rights you may have regarding delivery or late delivery.

6. Returns and Refunds

Our Returns & Refund Policy explains our return, refund, cancellation, and EU withdrawal procedures.

Nothing in these Terms or our Returns & Refund Policy limits any mandatory consumer rights that apply to you.

7. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, does not conform to the description, or is not the product you ordered, please contact us at Support@fluxation.store.

Please provide your order number and, where appropriate, photographs or other information that helps us understand the issue.

Your statutory consumer rights relating to defective or non-conforming products are not affected by these Terms.

8. EU Consumer Rights

If you are a consumer located in the European Union, you may have statutory rights including a 14-day right of withdrawal for eligible distance purchases.

Details of how to exercise the right of withdrawal, return products, and receive refunds are provided in our Returns & Refund Policy.

Mandatory consumer protections applicable in your country remain unaffected by these Terms.

9. Product Use and Safety

You agree to use our products only for their intended purpose and in accordance with any instructions, warnings, or safety information supplied with the product.

You should read and follow all product instructions before use.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

10. Intellectual Property

All content on the Fluxation website, including our branding, logos, product names, text, graphics, photographs, designs, and other materials, is owned by or licensed to Fluxation unless otherwise stated.

You may access and use the website for personal, lawful purposes.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

12. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our Services, you acknowledge that your personal information may be processed as described in our Privacy Policy and as necessary to provide our Services.

13. Prohibited Use

You must not use our Services:

• For any unlawful purpose;
• To violate applicable laws or regulations;
• To infringe intellectual property or other rights;
• To interfere with the operation or security of our website;
• To transmit malicious code, viruses, or harmful material;
• To impersonate another person or provide false information;
• To engage in fraud, abuse, or unauthorized transactions; or
• To interfere with another person's use of our Services.

We may restrict or suspend access to our Services where reasonably necessary to protect our store, customers, or systems, subject to applicable law.

14. User Feedback

If you voluntarily submit reviews, comments, suggestions, photographs, or other feedback to us, you grant Fluxation permission to use that material for operating, improving, and promoting our Services, to the extent permitted by law.

You represent that you have the necessary rights to any content you submit and that your submission does not unlawfully infringe the rights of another person.

15. Errors and Updates

We may occasionally discover errors or omissions relating to product information, pricing, availability, or other website content.

Where permitted by law, we may correct such errors and update information.

If an error materially affects an order you have already placed, we will contact you and provide any remedies required by applicable law.

16. Disclaimer

To the fullest extent permitted by law, our website and its content are provided on an "as available" basis.

We do not guarantee that our website will always be available, uninterrupted, or completely error-free.

Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or other protection that cannot legally be excluded or limited.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Fluxation will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits our liability for matters that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or mandatory consumer rights.

Nothing in these Terms limits your statutory rights as a consumer.

18. Changes to These Terms

We may update these Terms from time to time.

The latest version will be posted on this page with the updated date.

Changes will not remove or reduce mandatory consumer rights that apply to you.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Governing Law and Consumer Rights

These Terms are governed by the laws applicable in Lithuania, without prejudice to any mandatory consumer protection rights that apply to you under the laws of the country in which you live.

If you are a consumer in the European Union, nothing in these Terms prevents you from relying on mandatory protections available to you under applicable consumer law.

21. Contact Information

If you have questions about these Terms, your order, or our Services, please contact us:

Fluxation
Email: Support@fluxation.store
Elektrėnų g. 1F
51190 Kaunas
Lithuania

22. Related Policies

These Terms should be read together with our other store policies, including:

• Returns & Refund Policy
• Privacy Policy
• Shipping Policy
• Contact Information

By using our website or placing an order, you acknowledge that you have read and understood these Terms and the policies applicable to your purchase.